Front Office Manager

Job Description

Patient Experience: Ensuring a welcoming and efficient environment for patients and visitors, addressing their needs and concerns effectively. Operational Management: Overseeing daily front desk activities, such as patient registration, appointment scheduling, billing, and record management. Coordination: Collaborating with other departments, including nursing, medical records, and billing, to ensure seamless patient care and communication. Resource Management: Managing front office budgets, supplies, and equipment, ensuring efficient resource utilization. Policy and Procedure Implementation: Developing and implementing front office policies and procedures to enhance operational efficiency and patient satisfaction. Performance Monitoring: Tracking key performance indicators (KPIs) to identify areas for improvement and implement corrective actions. Compliance: Ensuring adherence to hospital policies, procedures, and relevant regulations. Guest Relations: Handling patient complaints, feedback, and inquiries professionally, aiming for high levels of patient satisfaction. Contact: 9771471971 Male Candidate with Healthcare relevant experience required.