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Home
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Jobs in kottayam
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OLGA RESORTS
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Front Office Manager

Front Office Manager

0 years

|

0 Lacs

Posted:2 hours ago| Platform: GlassDoor logo

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Skills Required

communication audits resolve service management audit multilingual

Work Mode

On-site

Job Type

Full Time

Job Description

Job Overview

We are seeking a Front Office Manager to join our team in a hospitality setting. The ideal candidate will oversee all aspects of the front office operations and ensure exceptional guest experiences.

Responsibilities

Manage the front desk operations efficiently
Supervise and train front desk staff
Handle guest check-ins and check-outs
Ensure smooth communication between departments
Conduct night audits and resolve any discrepancies
Implement and maintain guest service standards
Utilize phone systems to handle inquiries and reservations

Experience

Prior experience in hospitality management, preferably in a resort or hotel setting
Proficiency in phone etiquette and guest services
Familiarity with front desk procedures and night audit processes
Multilingual skills are a plus for better guest interactions

Job Type: Full-time

Work Location: In person

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