Job Title: Front Office Manager Location: ERODE Position Type: Full-Time Overview: We are seeking a dynamic and organized Front Office Manager to lead our front desk team at WESTLAND HOTEL . The ideal candidate will be responsible for ensuring a seamless and positive guest experience from check-in to check-out. As the Front Office Manager, you will oversee daily operations, manage staff, and uphold high standards of customer service. Responsibilities: Supervise and coordinate front desk activities, including check-in/check-out procedures. Train, schedule, and evaluate front office staff to ensure excellent customer service. Resolve guest issues and complaints promptly and professionally. Maintain accurate records of room availability and guest accounts. Collaborate with other departments to optimize overall hotel operations. Implement and enforce hotel policies and procedures. Monitor and manage the budget for the front office department. Stay informed about local attractions and services to assist guests effectively. Ensure a clean and organized front desk area. For more details - 9750813438 Job Type: Full-time Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Food provided Ability to commute/relocate: Erode, Tamil Nadu: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Education: Bachelor's (Required) Language: English (Required) Work Location: In person
The job requires individuals who can work part-time and are skilled in multitasking. The work schedule includes evening and night shifts. The work location is in person.,
You will be responsible for overseeing the front desk team at WESTLAND HOTEL, ensuring a seamless and positive guest experience throughout their stay. Your key responsibilities will include: - Supervising and coordinating front desk activities, such as check-in/check-out procedures. - Training, scheduling, and evaluating front office staff to deliver excellent customer service. - Resolving guest issues and complaints in a prompt and professional manner. - Maintaining accurate records of room availability and guest accounts. - Collaborating with other departments to optimize hotel operations. - Implementing and enforcing hotel policies and procedures. - Monitoring and managing the budget for the front office department. - Staying informed about local attractions and services to assist guests effectively. - Ensuring a clean and organized front desk area. Qualifications required for this role include: - Bachelor's degree. - Proficiency in English language. If you are enthusiastic, organized, and customer-focused, this role as a Front Office Manager in ERODE could be the perfect fit for you.,