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Chanakya BNR Hotel
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Front Office Manager

Front Office Manager

Chanakya BNR Hotel

0 years

0 Lacs

ranchi jharkhand india

Posted:20 hours ago| Platform:

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Skills Required

communication service management ids software

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

We suggest you enter details here.

Role Description

This is a full-time, on-site role for a Front Office Manager located in Ranchi. The Front Office Manager will handle daily administrative tasks, oversee the front office operations, and ensure a high level of customer satisfaction. Responsibilities include managing front office staff, addressing guest inquiries, and maintaining smooth communication within the team. The role also involves resolving customer service issues efficiently and creating a welcoming environment for guests to enhance their overall experience.

Qualifications

Strong background in Office Administration and Front Office management
Proven ability in ensuring Customer Satisfaction and delivering exceptional Customer Service
Excellent Communication skills for interacting with staff and guests effectively
Ability to manage a team and motivate staff to provide outstanding service
Proficiency in handling administrative systems and maintaining organized operations
A bachelor's degree/diploma in Hospitality Management or a related field is preferred
Previous experience in a hospitality or service-oriented role is highly advantageous
Knowledge of IDS software is a must

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Front Office Manager