Front Office for HOTEL

Urgent opening for Front Office position at our hotel @ Mohali Punjab is responsible for ensuring a warm welcome for guests and providing them with excellent service throughout their stay. This role requires a detail-oriented individual with strong communication skills and a passion for hospitality.

Skills and Qualifications

Gender Preference - Male Only

• 5-6 years of experience in front office operations in the HOTEL industry
• Proficient in hotel management software and Microsoft Office Suite
• Strong communication and interpersonal skills
• Excellent customer service and problem-solving abilities
• Ability to work in a fast-paced environment
• Familiarity with reservation systems and front desk operations
• Knowledge of local attractions and amenities
• Fluency in English and local languages is a plus

Salary - 20,000 to 30,000 Per Month

Responsibilities

• Greet and welcome guests upon arrival
• Manage check-in and check-out processes efficiently
• Handle guest inquiries and provide information about the hotel and local attractions
• Resolve guest complaints and ensure guest satisfaction
• Maintain accurate records of room availability and reservations
• Coordinate with housekeeping and maintenance staff to ensure a smooth operation
• Assist with billing and payment processing
• Promote hotel services and amenities to guests

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Paid time off

Schedule:

• Rotational shift

Work Location: In person