Front Office Executive(Female)

Cnergy Ortho Care

1 - 3 years

1 - 2 Lacs

chennai

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Skills Required

communication skills receptionist activities telephone operating administration work customer support guest handling office coordination

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Greet, welcome, and receive guests in a warm and professional manner.
Maintain visitor logbook and issue visitor badges.
Inform relevant staff about visitor arrivals.
Respond to queries and grievances from employees promptly.
Answer, screen and forward incoming calls promptly.
Record all incoming calls in the
Call Log Book
for reference.
Respond to basic inquiries and direct callers to appropriate departments.
Take and relay accurate messages.
Receive letters, packages, and couriers, and distribute them to the respective person/department.
Maintain
Courier Inward
and
Courier Outward
registers for tracking.
Maintain proper security management in coordination with security staff.
Ensure visitor entry and exit protocols are followed.
Oversee housekeeping activities to ensure cleanliness and orderliness of office premises.
Coordinate with housekeeping staff for maintenance and cleanliness issues.
Maintain a clean and organized reception area.
Assist in scheduling meetings and booking conference rooms.

Preferred candidate profile

High School diploma: additional qualifications will be a plus
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation

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