Front Office Executive (Receptionist)

1 - 2 years

0 - 1 Lacs

Posted:23 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

  • Patient & Visitor Management: Greet all patients and visitors, handle their inquiries professionally, and direct them to the appropriate department, consultant, or area.
  • Appointment Scheduling: Manage the scheduling, rescheduling, and cancellation of doctor appointments. Send reminders to patients.
  • Communication Handling: Operate the switchboard, manage all incoming and outgoing calls, and relay messages accurately and promptly.
  • Administrative Support: Assist with patient registration, admission, discharge, and basic data entry and billing processes.
  • Coordination: Maintain a clean and organized front office area, manage patient flow, and coordinate with clinical staff and other departments.

Required Qualifications

  • A Graduate degree in any field.
  • 1-2 years of experience as a Receptionist or Front Office Executive, preferably in a healthcare environment.
  • Excellent communication and interpersonal skills (verbal and written).
  • Proficiency in basic computer applications ($\text{MS Office}$) and familiarity with $\text{Hospital Management Software}$ ($\text{HMS}$) is a plus.
  • A professional appearance, empathetic attitude, and the ability to handle stressful situations with patience.

What We Offer

  • [Competitive/Negotiable Salary]
  • Health benefits and a supportive work environment.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹10,000.00 per month

Work Location: In person

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