1 years
2 - 3 Lacs
Posted:15 hours ago|
Platform:
On-site
Full Time
Job description:
Executive - Front Office - Gopalapuram - Male Candidates.
To provide Quality patient service and maintain good patient relationship
Maintaining the TAT in registration process
Case sheet management:
- Maintenance and easy retrieval of case sheet
- Regular online updating of case sheet
Giving correct time-slot for the patients and dispatch of reports without delay
Coordination in Patient - Doctors query management
Updating of visiting consultant data
Managing and handling patient issues and escalation to the reporting authority
Telephone etiquette
100 % conversion in enquiries ( Webmail, Knowlarity, I/g calls), DFC calls for review patients
Provide quality knowledge about the service, Promotion of packages and home care facility
Quality parameters followed as per SOP's
Error free registration
Collection of feedback forms No. of positive patients comments - C-Sat, D-Sat, arranging for hospital tour.
Benefits:
Schedule:
Education:
Experience:
Language:
Ability to Commute:
Work Location: In person
*Speak with the employer* +91 7550288193 – Irfan HR.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
Dr.Mohan'S Diabetes Specialities Centre
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