Front Office Executive

Role Overview:

The Front Office Executive will be the first point of contact for visitors, clients, and employees. This role requires excellent communication skills, a pleasant personality, and the ability to manage front desk operations efficiently while ensuring a welcoming environment.

Key Responsibilities:

• Greet and welcome visitors/clients in a professional and friendly manner.
• Manage incoming calls, emails, and correspondence, and route them to the appropriate person/department.
• Maintain the reception area, ensuring it is tidy and presentable at all times.
• Handle visitor registrations, issue visitor passes, and maintain visitor logs.
• Coordinate courier services, incoming/outgoing mails, and deliveries.
• Assist in scheduling and managing meeting rooms, conferences, and appointments.
• Maintain records of office supplies and coordinate with vendors for replenishment.
• Provide administrative support to HR/Administration teams as required.
• Ensure security protocols are followed at the entry/exit points.
• Support day-to-day office operations and assist with basic documentation.

Required Skills & Competencies:

• Excellent verbal and written communication skills.
• Proficiency in MS Office (Word, Excel, Outlook).
• Strong interpersonal and customer service skills.
• Ability to multitask and manage time effectively.
• Presentable, polite, and professional demeanor.
• Basic administrative and organizational skills.

Qualifications & Experience:

• Bachelor’s degree (preferred) or Diploma in Hospitality/Administration.
• 2–3 years of experience in front office, reception, or customer service role.
• Freshers with good communication and personality can also apply.

Work Environment:

• Office-based role with direct interaction with clients, visitors, and employees.
• Requires maintaining a professional appearance and behavior at all times.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Provident Fund

Work Location: In person