Front Office Executive
Integrated Facilities Management
Leading Global Technology company
(India)
Here in Gurgaon, we manage multiple sites, hosting over 2000 people.
Our client s mission "to organise the worlds information and make it universally accessible and useful" has helped it become one of the few companies in the world worth more than one trillion US dollars.
The India region is an important part of our client s success: occupying multiple offices across multiple cities. JLL helps our client achieve its ambitions by delivering the services and supporting the spaces that enable their business to thrive.
Kick start your career by working in a team managing some of the worlds most inspiring office spaces. With nearly 1.5 million square feet of office space across Gurgaon, there is plenty of room to grow!
The JLL account team has developed a unique culture, drawing and adapting from JLL and our client s way of working and thinking.
What this job involves:
Building great impressions and experience
You ll be the face of both our client and JLL working within a diverse and inclusive team. You ll have the ability to develop strong relationships and rapport with people from all backgrounds. Working onsite with our client you ll create a welcoming and professional image within your role. As a visitors first point of contact, you ll provide top-notch service to everyone visiting reception. You ll demonstrate the highest levels of customer service, demonstrating efficiency when handling enquiries, you ll be calm and collected, managing issues and complaints.
Keeping a well-oiled workplace
As part of the facilities management team, you ll help ensure that our clients, vendors, visitors and guests enjoy a safe and positive experience. You ll be well trained to follow escalation and incident reporting procedures to comply with all applicable guidelines and practices.
Your responsibilities will include booking meeting rooms; managing an inventory of supplies; maintaining accurate documentation and processing ad hoc requests. You ll have the opportunity to assist the facilities management team from time to time in an exciting and fast paced environment. Support internal events and client meetings. Being POC for Googlers and cross-functional collaboration with Food, Security and other departments (Audio Video, NetOps, ...)
You ll be well trained to follow escalation and incident reporting procedures to comply with all applicable guidelines and practices.
Sound like youTo apply, you need to be:
Knowledgeable and experienced
You should have at least 12 months of relevant experience in a corporate environment reception role. Managing a high volume reception in an MNC environment would be an advantage in this role.
Passionate about customers
Is customer service second nature to youAre you a team player who s eager to learn with a flexible approachTo be outstanding in this role, you will be positive, energetic and able to creatively problem solve. You should also have superb communication skills so you can hit it off with the people you ll be in contact with on a daily basis.
A positive and strong communicator
If you re confident and customer oriented, you ll be skilled in interacting with stakeholders across all levels. A great match for this job would be well presented and approachable with superb written and spoken English communication skills. This is required as our clients main spoken language in the office is English.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
What you can expect from us
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
Location:
On-site Gurugram, HR
