Front Office Executive

Job Description

Company Description The Heartfulness Institute is a not-for-profit organization that aims to promote spiritual evolution through practical and innovative approaches. With a broad range of resources to meet different levels and needs, the Institute offers meditation, relaxation, leadership, well-being, and lifestyle programs to individuals around the world. Work Location: Kanha Shanti Vanam, Hyderabad https://g.co/kgs/4EiMgu Key Responsibilities: 1. Reception and Greeting: - Welcome and greet visitors in a professional and friendly manner. - Answer and direct incoming calls promptly and efficiently. - Ensure a neat and organized reception area. 2. Visitor Management: - Register and announce visitors. - Maintain a log of visitors and provide visitor badges as needed. - Escort visitors to appropriate personnel or meeting rooms. 3. Communication Handling: - Manage and distribute incoming and outgoing mail and packages. - Handle emails and phone calls, redirecting inquiries to the appropriate departments. - Maintain a high level of telephone etiquette. 4. Administrative Support: - Provide administrative support to various departments as needed. - Assist with data entry, filing, and other general administrative tasks. - Manage and schedule appointments, meetings, and conference rooms. 5. Information Dissemination: - Disseminate information to employees and guests as required. - Keep updated records of contact information. 6. Facilities Management: - Monitor and maintain office supplies and place orders as necessary. - Coordinate with maintenance and housekeeping for office cleanliness and repairs. 7. Security Measures: - Enforce security protocols, including the issuance of access cards and monitoring visitor access. - Report any suspicious activity or security breaches. 8. Problem Resolution: - Address and resolve inquiries or issues from employees or guests courteously and promptly. - Collaborate with other departments to address complex problems. Qualifications and Requirements: - Any Graduate, or equivalent; additional qualifications in Office Administration or related field is a plus. - Proven experience as a Front Desk Executive or similar role. - Proficient in Microsoft Office Suite. - Strong communication and interpersonal skills. - Well-organized with excellent multitasking abilities. - Ability to remain calm and professional under pressure. - Familiarity with administrative and clerical procedures.