Front Office Executive

Front Office Executive

We are looking out for a Front Office Executive with a pleasant personality and great communication skills. Will need to manage visitors, office directory and redirect requests to the right employee in the company. Serves visitors by greeting, welcoming, and directing them appropriately with a kind and patient temperament.

Your responsibilities:

• Notifies company personnel of visitor arrival.
• Maintains security and telecommunications system.
• Directs visitors by maintaining employee and department directories.
• Maintains security by following procedures, monitoring logbook, and issuing visitor badges.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures).
• Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Calling customers and collecting the feedback.
• Contributes to team effort by accomplishing related results as needed.
• Answer, screen and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings.
• Keep updated records of office expenses and costs.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.

Skill sets/Experience we require:

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude
• Preferred Female Candidate

Pedigree

• Bachelor's degree in administration / management