Front Office Executive

Job Description

Job description Job description: Rajahmundry Executive - Front Office To provide Quality patient service and maintain good patient relationship Maintaining the TAT in registration process Case sheet management: - Maintenance and easy retrieval of case sheet - Regular online updating of case sheet Giving correct time-slot for the patients and dispatch of reports without delay Coordination in Patient - Doctors query management Updating of visiting consultant data Managing and handling patient issues and escalation to the reporting authority Telephone etiquette 100 % conversion in enquiries ( webmail, Knowlarity, I/g calls), DFC calls for review patients Provide quality knowledge about the service, Promotion of packages and home care facility Quality parameters followed as per SOP's Error free registration Collection of feedback forms No. of positive patients comments - C-Sat, D-Sat, arranging for hospital tour. Job Type: Full-time Education: Bachelor's (Preferred) Experience:0-2 Years Front office: 1 year (Preferred) *Speak with the employer* +91 7550288193 Language: English and Telugu(Preferred) Microsoft Office: 1 year (Preferred) total work: 1 year (Preferred) Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person Job Types: Full-time, Permanent Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Experience: total work: 1 year (Preferred) Work Location: In person Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person Role & responsibilities Preferred candidate profile Perks and benefits