Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide accurate information on products/services to customers through phone, email, or chat. Identify customer needs and escalate complex issues to senior team members when necessary. Meet performance targets for call handling time, resolution rates, and quality metrics.
Job description Job description: Rajahmundry Executive - Front Office To provide Quality patient service and maintain good patient relationship Maintaining the TAT in registration process Case sheet management: - Maintenance and easy retrieval of case sheet - Regular online updating of case sheet Giving correct time-slot for the patients and dispatch of reports without delay Coordination in Patient - Doctors query management Updating of visiting consultant data Managing and handling patient issues and escalation to the reporting authority Telephone etiquette 100 % conversion in enquiries ( webmail, Knowlarity, I/g calls), DFC calls for review patients Provide quality knowledge about the service, Promotion of packages and home care facility Quality parameters followed as per SOP's Error free registration Collection of feedback forms No. of positive patients comments - C-Sat, D-Sat, arranging for hospital tour. Job Type: Full-time Education: Bachelor's (Preferred) Experience:0-2 Years Front office: 1 year (Preferred) *Speak with the employer* +91 7550288193 Language: English and Telugu(Preferred) Microsoft Office: 1 year (Preferred) total work: 1 year (Preferred) Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person Job Types: Full-time, Permanent Benefits: Health insurance Life insurance Provident Fund Schedule: Day shift Morning shift Experience: total work: 1 year (Preferred) Work Location: In person Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person Role & responsibilities Preferred candidate profile Perks and benefits
Responsibilities: Job description Job description 1. Registering the new and review patients in the manual registers and in the systems by the Receptionist and forwarding the Case Sheets to the next Department for further processes order wise after allotting M.No. for new patients. 2. Doing the SMARTER Objective Study for new patients for those who not turned up. 3. Asking and enquire the reasons from review patients for those who not turned up and refixing the appointments to the available Doctors on the other dates. 4. Updating all the review patients Personal Details like Change of Address and phone Numbers in person and through the announcing System. 5. Fixing the appointments for new and review patients over phone or through E-Mail or Fax or In Person with available Doctors on their specified dates. 6. During Night Shift, checking Telephone Out going calls through respective lines and preparing a for STD and Mobile by the In patients for the day. 7. In the Evening, to be keep ready all the Admission Case sheets for the following day. Blocking the rooms in the night and giving information’s to the floor Staff Nurses. During the Day, admissions will be done according to the priority with Co-ordination of IP Cashiers. 8. Handling emergencies will also be done with the Co-ordination of PG doctors, Nurses, House keeping Department and with the IP Cashiers. ICU admission and rooms blocking depends on the health condition of the patients. 9. Providing the needful services and giving correct information’s to the patients. 10. Admission handling – Explain the room tariff and booking appointments as per the patient requirements. 11. Previous intimation to be given to admission booked patients regarding rooms availability. 12. Patients and the attendants wood be guided to the investigation areas as per the patients (Cash Bill) requirements. Education: Any Degree preferred Work Location: In person Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund ESI Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Experience: Total work: 1 -3 years (Preferred) Language: English(Preferred) *Speak with the employer* +91 9952065212 Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person Job Types: Full-time, Permanent Job Types: Full-time, Permanent Pay: 18,000.00 - 25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person Answer phone calls Provide patient care Schedule appointments Maintain front desk operations Greet visitors
Job description: Job description: Executive - Front Office Karnataka To provide Quality patient service and maintain good patient relationship Maintaining the TAT in registration process Case sheet management: - Maintenance and easy retrieval of case sheet - Regular online updating of case sheet Giving correct time-slot for the patients and dispatch of reports without delay Coordination in Patient - Doctors query management Updating of visiting consultant data Managing and handling patient issues and escalation to the reporting authority Telephone etiquette 100 % conversion in enquiries ( Webmail, Knowlarity, I/g calls), DFC calls for review patients Provide quality knowledge about the service, Promotion of packages and home care facility Quality parameters followed as per SOP's Error free registration Collection of feedback forms No. of positive patients comments - C-Sat, D-Sat, arranging for hospital tour. Job Type: Full-time Benefits: Health insurance Provident Fund Schedule: Morning shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Pref Role & responsibilities ) Preferred candidate profile
Role & responsibilities Job description Job description Billing and issuing the medicines to the patients with warm smile and politeness. Entering GRN in system. Entering the purchase bills in excel for payment processing Checking the medicines as per the bills received from the supplier and arranging them into their respective places. Maintaining the temperature log register on daily basis. Depositing the daily cash collection to the accounts department. Arranging the company wise bills. Generating and submitting the daily collection report, credit sales, and company sales report to the internal auditors. Coordinating with HOD and Assistant Manager for all new and routine process of the department. Benefits: Health insurance Life insurance Provident Fund Schedule: Morning shift Day Shift Education: Diploma or Bachelors of Pharmacy(Preferred) Experience: Pharmacist: 1 to 5 year (Preferred) License/Certification: Pharmacist :Telangana Registration Certificate is Mandatory Job Types: Full-time, Permanent Diploma (Preferred) Registered Pharmacist - Pharmacy Division (Preferred) Ability to Commute: Job Types: Full-time, Permanent *Speak with the employer* +91 7550288193 Job Types: Full-time, Permanent Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person Preferred candidate profile Perks and benefits
Job description: QUALIFICATION - DMLT, BMLT POSITION: LAB TECHNICIAN LOCATION – KARUR RESPONSIBILITY 1. To carry out sample collection 2. Ensure timely sample collection of both (IP and OP), home blood collection & dispatch of samples and entering of relevant data in the registers 3.Proper handling, usage and dispose of blood, urine and faeces and other body fluids and tissues and hazardous chemicals in a safe manner 4. To operate necessary laboratory equipment in Haematology, Clinical pathology, Biochemistry and microbiology and do the maintenance as necessary 5.Performs quality control checks on instruments and equipments 6.Performs routine tests such as cell counts, urine analysis and/or other tests like streaking of culture plates and processing of samples in Biochemistry if necessary handling of autoanalysers during night shifts 7. Documentation and proper maintenance of respective forms and records in different laboratory sections. 8. Indenting required consumables and maintain the stock registers 9.Maintains safety, follow all the protocols for the waste segregation and to ensure cleanliness of lab area as per environmental and infection control standards 10.To support and participate in training and development as required 11.To be pro-active in continuing professional development PREFERRED EDUCATIONAL AND EXPERIENCE REQUIRED: +2 with DMLT or B.Sc. MLT or B. Sc paramedical course with DMLT with minimum 1 year experience in a Medical Laboratory JOB SKILLS & KNOWLEDGE REQUIRED: Ability to perform sample collection Ability to operate Automated Analyzers Ability to process the samples and record the values Knowledge on QC Levels & Westgard rules Good communication skills To use the Lab information system according to authorised protocols To behave in a professional manner and cooperate with all other members of staff at all times GENERAL TRAINING REQUIREMENT: Awareness about Laboratory accreditation, ISO 15189:2012 - NABL requirements, CAP requirements ANY SPECIFIC TRAINING REQUIREMENT: Basic knowledge computer application like Microsoft Word, Excel and PowerPoint CONFIDENTIALITY: Attention is drawn to the confidential aspects of this post. Matters of a confidential nature, including information relating to patients or staff, must not under any circumstances be divulged to any unauthorized person. Breaches in confidence will result in disciplinary actions, which may result in dismissal. AUTHORITY To perform phlebotomy To operate and process the samples in respective departments when posted To document the results pertaining in different sections of the laboratory Experience: Lab technician/ phlebotomy: 1 year (Preferred) Experience: total work: 1 year (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person *Speak with the employer* +91 8790426688 - Praveen HR Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Work Location: In person Job Types: Full-time, Permanent Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Work Location: In person
Job Responsibility: Pharmacist: • Billing and issuing the medicines to the patients with warm smile and politeness. • Entering GRN in system. • Entering the purchase bills in excel for payment processing • Checking the medicines as per the bills received from the supplier and arranging them into there respective places. • Maintaining the temperature log register on daily basis. • Depositing the daily cash collection to the accounts department. • Arranging the company wise bills. • Generating and submitting the daily collection report, credit sales, and company sales report to the internal auditors. • Coordinating with HOD and Assistant Manager for all new and routine process of the department.