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Cellcure Cancer Centre
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Front Office Executive || Chembur centre

Front Office Executive || Chembur centre

Cellcure Cancer Centre

2 - 7 years

1 - 3 Lacs

navi mumbai mumbai (all areas)

Posted:4 hours ago| Platform:

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Skills Required

front office patient care front desk patient counselling finance counseling patient relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

About MOC

Role Summary

A) Patient Experience

Should be responsible for receiving and greeting the patients and visitors. Attend phone calls, answer inquiries, and assist patients in filling up documents.
Make appropriate and timely scheduled appointments of patients with correct doctors. The staff must have time management skills, as patients dont like to wait unnecessarily for doctors consultation.
Reaching out to patients about their appointments and doing regular follow-up phone calls. This is a very important gesture that makes an MOC stand out in terms of reputation.
Assist with admissions/treatment as per agreed protocols.
Perform all duties within HIPAA regulations.

Financial Impact

Ensure that all patients referred by the medical oncologist for financial counselling are properly explained about the financial charges for relevant procedures
Keep proper track of patients who take financial counselling as to get them to take treatment
Ensure 100% accuracy of collected cash

) Miscellaneous

Maintaining patient records, handling billing/payment records, confidentiality, and maintaining financial records is one of the key responsibilities.
Recording and collecting patient charges, controlling credit extended to patients, and filing/ collecting third-party claims.
Complete accurate documentation (MRD paper) of patient visits.
Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs.

Qualifications and Skills

At least a HSC degree (Any specialization)
At least Two years of experience as Front Office.
Solid communicator
Outstanding interpersonal skills

Interested candidates can WhatsApp their resume to Neha Gala: 9324388689

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