Job Description

Job Summary: The Floor Coordinator is responsible for ensuring smooth day-to-day operations at the MOC Cancer Care & Research Centre. This role involves managing front desk activities, coordinating patient flow, and overseeing floor operations to ensure a seamless and compassionate patient experience. Key Responsibilities: * Manage front desk operations, including patient registration, appointment scheduling, and query handling. * Coordinate with medical and support staff to streamline patient movement and reduce wait times. * Ensure the floor is clean, organized, and compliant with safety and hygiene protocols. * Monitor patient flow and address any issues or delays proactively. * Maintain accurate records of patient visits and service feedback. * Act as a liaison between patients, families, and the medical team to ensure clarity and comfort. * Support administrative tasks and report operational issues to management promptly.