Front Office Executive

Position:

Department:

Location:

***Only Female***

Position Overview:

We are seeking a proactive and organized Front Desk Executive to manage our front office operations. The ideal candidate will have excellent communication skills, a customer-friendly approach, and a strong ability to multitask in a fast-paced environment. As the first point of contact for visitors and callers, you will play a vital role in ensuring smooth administrative operations and a welcoming atmosphere.

Key Responsibilities:

• Welcome and greet guests as they arrive at the office and direct them to the appropriate person or
• department.
• Answer incoming calls, provide information as needed, forward calls to the appropriate personnel,
• and maintain an updated calendar for meetings.
• Ensure the reception area is clean, tidy, and well-presented, with all necessary supplies like pens,
• forms, and brochures.
• Maintain office security by following safety procedures, monitoring the logbook, issuing visitor
• badges, and controlling access at the reception desk.
• Receive, sort, and distribute daily mail and deliveries to the respective departments.
• Arrange travel and accommodations for staff and guests, and prepare necessary vouchers.
• Perform clerical tasks such as filing, photocopying, transcribing, and faxing.
• Track office expenses, prepare monthly expense sheets, and ensure that corresponding bills are maintained and submitted for approval.
• Prepare and maintain Management Information System (MIS) reports for management review.
• Maintain and update customer information in the CRM system.
• Assist in tracking customer interactions and generating reports.
• Support the sales and marketing teams by managing customer data and ensuring accurate records.
• Coordinate follow-up calls, emails, and reminders for customer engagement.
• Maintain and update the daily client visit reports of the sales team.
• Ensure timely collection of visit data from sales representatives and update records.
• Generate and share periodic reports on client visits, follow-ups, and pending actions.
• Coordinate between sales, front office, and management for smooth reporting and communication.
• Proficiency in MS Excel is must.

Skills:

proficiency in handling phone systems and office equipment.

Send your resume to [anshika.trivedi@bolsters.in] -

OR Can contact on given number. We look forward to hearing from you!

Thanks & Regards,

Anshika Trivedi

HR Executive

Bolster Tradelink Pvt Ltd

Tel : +91- 7021108283