Front Office Executive - Billing

Fortis

1 - 3 years

2 - 3 Lacs

gurugram

Posted:3 weeks ago| Platform:

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Skills Required

front office administration patient care opd front desk hospital administration billing reception patient relations

Work Mode

Work from Office

Job Type

Full Time

Job Description

To greet visitors and patients, determine their needs and guide them accordingly.
To answer queries and to provide information directly to the person or on the telephone.
For e.g. Explaining rates, charges, services, discounts (if any) and hospital policy regarding payment of bills (when needed), availability of doctors, may inform the patients relatives when the patient is placed on the critical list.
Billing
To make future reservations for patients
Guiding relatives of patients to their rooms during visiting hours
To maintain and prepare files, records and reports.
Feeding data into the computer
Dispatch of lab reports.
Coordination with all counters.
To courier patient report dispatch and handling of MIS reports
Handle grievance
Explain hospital regulations to patients, concerning visitors and visiting hours
To arrange for escorting patient to room or ward station
To sort mails and deliver messages

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