Front Office Executive and Administration Assistant

Faces N Smiles - Dental Clinic

0 - 4 years

1 - 2 Lacs

chandigarh

Posted:1 month ago| Platform:

Apply

Skills Required

customer relationship administration office administration admin activities office coordination

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1. Reception & Patient Management

Greet patients and visitors with warmth and professionalism.
Handle patient registration and maintain accurate records.
Manage patient flow to ensure minimal waiting time and a smooth experience.

2. Appointments & Scheduling

Manage appointment bookings via phone, email, and walk-ins.
Maintain and update the daily appointment calendar.
Coordinate with dentists and specialists to avoid scheduling conflicts.

3. Billing & Payments

Generate invoices, process payments, and maintain cash/credit records.
Explain billing details and procedures to patients.
Coordinate with insurance providers, if applicable.

4. Customer Service & Experience

Respond promptly to patient inquiries and complaints.
Provide information about treatments, offers, and follow-up care.
Ensure the reception area is clean, organized, and welcoming at all times.

5. Administrative Support

Handle incoming and outgoing calls, emails, and correspondence.
Maintain inventory of front-office supplies.
Assist with marketing activities such as appointment reminders and patient feedback collection.

Preferred candidate profile

Diploma in Hospitality/Front Office/Healthcare preferred.
Excellent communication skills in English and Hindi language.
Proficient in using computer & Excel.
Pleasant personality, grooming, and etiquette suited for a premium clinic environment.
Ability to multitask and work under pressure while maintaining a calm demeanor.

More Jobs at Faces N Smiles - Dental Clinic

Front Office Executive and Administration Assistant

chandigarh

Experience: Not specified

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.