Front Office Executive

Front Desk Executive / Receptionist

A leading multi-specialty aesthetic clinic in Noida is seeking a dedicated and professional Front Desk Executive / Receptionist. The ideal candidate will be the first point of contact for our clients, providing exceptional service and ensuring the smooth operation of our reception area. This role is crucial in creating a welcoming and positive experience for every patient and converting new inquiries into satisfied clients.

Key Responsibilities:

• Patient Management: Greet and welcome patients in a professional and friendly manner. Manage patient check-ins and check-outs, and ensure all necessary paperwork is completed accurately.
• Appointment Scheduling: Efficiently handle appointment bookings, cancellations, and rescheduling for various clinic services and specialists.
• Patient Inquiry & Lead Management: Professionally handle all new patient inquiries via phone, email, and social media. Provide information about our services and effectively convert leads into scheduled appointments.
• Administrative Duties: Maintain patient records with strict confidentiality. Manage billing, payments, and clinic inventory as required.
• Clinic Presentation: Ensure the reception and waiting areas are always clean, organized, and presentable.

Required Skills & Qualifications:

• Proven experience as a Receptionist or in a similar front-facing role, preferably within a clinic, hospital, or hospitality environment.
• Experience in a skin, hair, or aesthetic clinic is highly preferred.
• Excellent communication skills (both verbal and written) with a polite and professional demeanor.
• Strong organizational and multitasking abilities.
• Proficiency in using a computer for managing appointments and patient records.
• A compassionate and patient-centric attitude.
• Female candidates are preferred for this role.

Compensation

Salary is competitive and will be based on experience and qualifications.

How to Apply

Please send your updated resume and a brief cover letter to +918810542721.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person