As a Hotel/Resort Front Desk Agent at AARYARAJ CLUB & RESORTS LLP, you will be the initial point of contact for our customers, ensuring a comfortable and memorable stay throughout their visit. Key Responsibilities: - Perform all check-in and check-out tasks efficiently - Manage online and phone reservations effectively - Collect necessary information & documents as per authorities" requirements - Welcome guests warmly upon arrival and assign rooms promptly - Provide detailed information about hotel amenities, room availability, rates, and facilities - Address client complaints professionally and in a timely manner - Coordinate with housekeeping staff to ensure clean, tidy, and well-furnished rooms as per guests" needs - Confirm group reservations and organize personalized services for VIP customers and event attendees - Upsell additional facilities and services to enhance guest experience - Understand and utilize travel planning websites such as MMT and Goibibo Qualifications Required: - Bachelor's degree in Business Administration, Hospitality Management, or a related field - Minimum of 3-4 years of experience in the hospitality industry - Work experience as a Hotel Front Desk Agent, Receptionist, or similar role - Proficiency in hotel reservations software, specifically Innkey - Customer service-oriented attitude - Excellent communication and organizational skills - Passion for the hospitality industry and delivering exceptional guest experiences The salary for this position ranges from INR 15,000.00 to INR 25,000.00 per month. This is a full-time job that requires in-person work at the designated location.,

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Front Office Executive