Front Office Coordinator

As a Front Office Executive / Receptionist / Front Desk Associate at our Chennai, Vadapalani office, your role is crucial in creating a positive first impression for clients, visitors, and guests. Your responsibilities include: - Greeting and Welcoming: It is essential to greet and welcome individuals in a warm, professional, and friendly manner to ensure a positive experience. - Customer Service: Providing exceptional customer service by addressing inquiries and directing individuals to the appropriate personnel or department. - Call Management: Answering, screening, and forwarding incoming phone calls accurately and taking messages promptly. - Mail and Deliveries: Handling incoming and outgoing mail, packages, and deliveries efficiently by sorting and distributing them. - Scheduling and Appointments: Managing appointment schedules, coordinating meeting room bookings, and maintaining office calendars. - Administrative Support: Performing various administrative tasks such as filing, data entry, photocopying, scanning, and record maintenance. - Office Maintenance: Ensuring the reception area is tidy, organized, and presentable, monitoring and ordering office supplies when necessary. - Security: Maintaining front office security by following procedures, monitoring visitor access, and issuing visitor badges. - Communication: Facilitating effective communication within the office and with external stakeholders. - Problem Solving: Addressing and resolving customer inquiries and complaints promptly and professionally. Qualifications required for this role include: - High school diploma or equivalent; relevant certification or associate's degree is a plus. - Proven experience in a front office, receptionist, or customer service role. - Excellent verbal and written communication skills. - Strong interpersonal skills and a professional demeanor. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). - Strong organizational and multitasking abilities with attention to detail. - Ability to work independently and as part of a team in a fast-paced environment. - A proactive attitude and a willingness to learn. This is a full-time position with a day shift schedule that requires your presence at our office location in Chennai, Vadapalani.,