Front-Office Coordinator cum Receptionist

Work location

Job Summary

Working days:

PACKAGE:

2.76 LPA - 3.60 LPA

Preferred skills:

·      Customer Service Experience.

· Professionally answering phones and routing calls as necessary.

·      Effective Written and Verbal Communication skills. Friendly Attitude.

·      Ability to stay calm under pressure. Ability to multitask.

·      Organized and Detail-Oriented.

·      Competency in Microsoft applications, including Word, Excel, and Outlook.

·      Supply Management.

Must Have:

·      Computer: Basic Knowledge + MS Office + Tally(preferred)

·      Qualification needed: Graduate

·      2+ years in customer-facing/hospitality.

·      Preferred language known: English, Hindi

Key Responsibility:

·        Schedule patient appointments, visit reminders, and follow-ups

·        Tele-calling to customers for visit feedback and follow-ups

·        Billing, cash collection, bank deposits

·        Provide basic and accurate information in-person and via phone/email

·        Order front office supplies and keep inventory of stock

·        Create and manage both digital and hardcopy filing systems

·        Prepare bills and take payments

·        Inform other team members of visitors' arrivals or cancellations

About the Company:

Anand Hearing Care Pvt Ltd is a leading chain of audiology and hearing aid dispensing centres in North India. With Head Office in Chandigarh and 15 clinics in Chandigarh, Delhi NCR and Punjab, the company has a good presence to leverage for future growth and expansion.

The company is promoted by Mr TS Anand, a leading figure and visionary in the audiology and hearing care market. Hearing care in India has been growing at a rapid pace owing to existing under-penetration and increasing awareness in the population. The industry offers a great opportunity to bid deep and build strong relationships with stakeholders.