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Voyage Hotels & Resorts
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Front Office Associate

Front Office Associate

Voyage Hotels & Resorts

1 years

1 Lacs

india

Posted:3 hours ago| Platform: GlassDoor logo

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Skills Required

schedule maintenance data crm communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are looking for a motivated and professional Front Office Associate to join our team. As the first point of contact for visitors, guests, and clients, you will play a key role in delivering a positive first impression and supporting the smooth functioning of front desk operations.

Key Responsibilities:

Greet visitors, guests, or clients warmly and professionally.
Manage check-in/check-out procedures (if in hospitality).
Handle incoming calls, emails, and walk-in inquiries.
Maintain a clean, organized, and welcoming reception area.
Schedule and confirm appointments or reservations.
Maintain visitor records and issue badges (if applicable).
Coordinate with housekeeping, maintenance, or other departments (in hospitality settings).
Assist with basic administrative tasks: data entry, filing, documentation.
Handle incoming and outgoing mail and packages.
Ensure front office equipment and supplies are stocked and in working order.

Qualifications:

High school diploma or equivalent (Bachelor’s degree is a plus).
1+ years of experience in a customer-facing or front office role preferred.
Proficiency in MS Office; experience with front desk systems (PMS/CRM) is a plus.
Strong communication and interpersonal skills.
Friendly, professional, and customer-oriented demeanor.
Ability to multitask and stay calm under pressure.
Attention to detail and organizational skills.

Job Type: Full-time

Pay: ₹9,000.00 - ₹10,000.00 per month

Benefits:

Food provided

Language:

Hindi (Required)
English (Required)

Work Location: In person

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