Front Office Associate

The Fern Shelter Resort in Palghar, located on National Highway 48 between Mumbai and Ahmedabad, is a premier destination known for its refined dining options and exceptional event hosting services. Boasting 81 luxurious rooms with modern amenities and elegant decor, the resort offers a unique blend of luxury and serenity. Its facilities include a vegetarian restaurant, all-day dining restaurant, poolside cafe, rooftop lounge, and top-notch banquet amenities. As a Front Office Associate at The Fern Shelter Resort in Palghar, you will play a pivotal role in managing receptionist duties, addressing customer inquiries, overseeing efficient check-in processes, and fostering clear communication with both guests and staff. Your responsibilities will involve daily interactions with guests to cater to their needs, resolve any issues promptly, and ensure a seamless and enjoyable stay for all visitors. To excel in this role, you should possess strong phone etiquette, proficiency in receptionist duties, adeptness in customer service and check-in procedures, excellent communication skills, and the ability to thrive in a dynamic and fast-paced environment. Prior experience in the hospitality industry would be advantageous, and a high school diploma or equivalent is required, with additional certification in Office Management being a beneficial asset.,