Front Office Associate ( Hotel)

Job descriptionWe are looking for a highly skilled and experienced Front Office Associate to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in front office operations, preferably in hotels or restaurants.
Roles and Responsibility

• Manage front desk operations, including handling customer inquiries and resolving issues.
• Coordinate with other departments to ensure seamless service delivery.
• Maintain high levels of customer satisfaction through excellent communication skills.
• Handle cash transactions, credit card sales, and other financial tasks accurately.
• Ensure compliance with company policies and procedures.
• Collaborate with colleagues to achieve sales targets and improve performance.

Job Requirements

• Proven experience in front office operations, preferably in hotels or restaurants.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and handle multiple tasks simultaneously.
• Strong problem-solving skills and attention to detail.
• Familiarity with point-of-sale systems and basic math skills.
• Ability to maintain confidentiality and handle sensitive information.

Job Types: Full-time, Permanent

Pay: ₹20,076.02 - ₹26,523.27 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Experience:

• Hospitality management: 2 years (Required)
• Hotel: 5 years (Required)

Language:

• English (Required)

Work Location: In person