Posted:20 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

 Key responsibilities include greeting guests, checking them in and out, managing reservations, and handling payments. They also answer inquiries, provide information about the hotel and local area, and resolve guest issues or complaints

  • Greeting and Welcoming:

     
    Creating a positive first impression by warmly greeting guests upon arrival.   
  • Check-in and Check-out:

     
    Efficiently managing the process of registering guests and processing their departure.   
  • Answering Inquiries:

     
    Providing information about the hotel, its services, and local attractions.   
  • Handling Complaints:

     
    Addressing guest concerns and resolving issues to ensure satisfaction. 

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