Front Office Assistant

Gridbots Technologies Pvt Ltd

0 years

2 Lacs

india

Posted:11 hours ago| Platform: GlassDoor logo

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Skills Required

communication data scheduling updating security certification management service word excel multitasking

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Greeting and Welcoming: Greet all guests, clients, and visitors in a professional and friendly manner.
Communication Management: Answer, screen, and forward incoming phone calls, and manage email and physical correspondence (mail/deliveries).
Reception Area Management: Ensure the front desk and lobby area remain tidy, organized, and presentable.
Administrative Support: Perform various administrative and clerical tasks such as data entry, filing, photocopying, and managing office supplies inventory.
Scheduling and Coordination: Assist with scheduling meetings, updating calendars, and coordinating appointments or travel arrangements.
Problem-Solving: Handle inquiries and complaints, resolving issues promptly or directing them to the appropriate personnel.
Security and Procedures: Monitor front office security by following safety procedures, managing visitor logs, and controlling access via the reception desk.

Required Qualifications and Skills

Education: Typically a high school diploma or equivalent; additional certification in office management or hospitality is a plus.
Experience: Proven work experience in a front office, receptionist, or customer service role is often preferred.
Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with general office machines (printers, fax, etc.).
Soft Skills:
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
A professional attitude and appearance.
Strong customer service orientation and problem-solving skills.
Ability to be resourceful, proactive, and work in a fast-paced environment

Job Types: Full-time, Permanent, Fresher, Internship

Pay: Up to ₹240,000.00 per year

Work Location: In person

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