Front end Customer Support Professional

18 - 20 years

2 - 5 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Shape the Future: Lead the growth of a category-defining platform.
  • Make an Impact: Work with Fortune 500 companies to build exceptional employee experiences.
  • Drive Innovation: Collaborate with a passionate team pushing the boundaries of engagement through custom merchandise.
  • Grow with Us: Join a profitable, fast-growing company that values leadership and innovation.
Role - Full -Time.
Location - Parel/ Prabhadevi (5mins walking distance from station)
Working days - Monday to Saturday working with one sat off in a month.
Roles Responsibilities -
  • Attending incoming calls and emails, tracking order status pre and post shipping.
  • Assisting in placing orders on the online portal and ensuring timely delivery.
  • Coordinating with the sourcing team on product availability.
  • Processing offline quote requests from the Estimate team.
  • Processing custom offline jobs and following up on Sales Managers processed jobs.
  • Following marketing activities like user feedback collection and certificate dispatch.
  • Placing orders on behalf of customers.
  • Ensuring excellent customer service.

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