0 years

2 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

1. Patient Interaction & Reception

  • Greet and assist patients, attendants, and visitors politely and professionally.
  • Provide information regarding hospital services, doctors’ availability, OPD timings, and procedures.
  • Handle patient queries in person, via phone, or email.

2. Appointment & Registration

  • Schedule, confirm, and manage patient appointments with doctors/consultants.
  • Register new patients, update existing patient records in the hospital management system.
  • Coordinate admissions and discharges with concerned departments.

3. Billing & Documentation

  • Generate bills for consultation, diagnostics, and procedures.
  • Collect payments, issue receipts, and maintain accurate records.
  • Ensure proper documentation of patient records, reports, and consent forms.

4. Coordination & Communication

  • Liaise with nursing staff, doctors, and support departments for smooth patient flow.
  • Guide patients to diagnostic, pharmacy, or other service areas.
  • Coordinate emergency cases with relevant medical staff.

5. Administration & Compliance

  • Maintain cleanliness and order at the front desk and waiting area.
  • Ensure confidentiality of patient information at all times.
  • Adhere to hospital policies, protocols, and safety standards.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

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