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Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Front Desk / Guest Experience Executive (Male)

Company: CAVES BY CRAFTELS, INDIA
Location: Delhi
Job Type: Full-time | On-site

Job Description

CAVES is looking for a Front Desk / Guest Experience Executive to be the first point of contact for our guests.

This role is ideal for someone who is confident, well-spoken, and experienced in handling guests with warmth and professionalism.

Key Responsibilities

  • Welcome and assist guests at the front desk
  • Handle check-ins, check-outs, and guest queries
  • Ensure a smooth and positive guest experience
  • Coordinate with internal teams and the General Manager
  • Handle phone calls, bookings, and walk-ins
  • Maintain front desk records and reports
  • Resolve guest concerns politely and efficiently

Requirements

  • Prior experience in front desk / guest relations / hospitality is required
  • Good English and Hindi communication skills (mandatory)
  • Pleasant personality and professional appearance
  • Customer-focused attitude
  • Comfortable handling multiple tasks
  • Calm, polite, and confident with guests

Equal Opportunity

Salary & Benefits

  • Competitive salary (based on experience)
  • Growth opportunities
  • Professional work environment
  • Direct reporting to General Manager

How to Apply

Send CV to: [email protected]

Job Type: Full-time

Work Location: In person

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