Posted:4 days ago|
Platform:
On-site
Full Time
Job Title: Front Desk Receptionist
Location: [Hospital Name], [City/Location]
Job Type: Full-time
Overview:As a Front Desk Receptionist in our hospital, you will be the first point of contact for patients, visitors, and staff. Your role is crucial in creating a positive and welcoming environment. The ideal candidate should possess excellent communication and organizational skills, be detail-oriented, and exhibit a compassionate and helpful demeanor. This position plays a vital role in ensuring smooth operations at the hospital's front desk.
Key Responsibilities:
Greeting and Assisting Visitors:Welcome patients and visitors in a friendly and professional manner.
Provide information and directions to various hospital departments.
Patient Registration:Collect and verify patient information during the registration process.
Ensure accurate entry of patient details into the hospital database.
Appointment Scheduling:Manage appointment schedules for various departments.
Coordinate with medical staff to schedule appointments efficiently.
Telephone Management:Answer and direct incoming phone calls to the appropriate departments.
Take and relay messages in a timely and accurate manner.
Administrative Support:Assist with administrative tasks, including sorting and distributing mail, maintaining records, and managing office supplies.
Coordinate with other departments to facilitate smooth operations.
Insurance Verification:Verify and update patient insurance information.
Assist patients with insurance-related inquiries and processes.
Cash Handling:Handle patient payments, issue receipts, and maintain accurate records.
Coordinate with billing and finance departments as needed.
Emergency Response:Follow established protocols for handling emergency situations.
Ensure effective communication during emergencies.
Customer Service:Address inquiries and concerns in a professional and courteous manner.
Strive to provide excellent customer service to enhance the overall patient experience.
Qualifications:
Job Type: Full-time
Pay: ₹20,000.00 - ₹24,000.00 per month
Schedule:
Experience:
DHAARA SPECILAITY HOSPITAL
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