Front Desk Receptionist

Responsibilities:

Front Desk Management:

• Warmly welcome clients and visitors to the clinic, providing assistance and information as needed.
• Manage incoming calls and inquiries, addressing client queries and scheduling appointments.
• Maintain a tidy and organized reception area, ensuring a professional and welcoming atmosphere.

Appointment Scheduling and Billing:

• Coordinate client appointments, including scheduling, rescheduling, and cancellations.
• Handle billing and invoicing for customers and vendors, ensuring accuracy and timely processing.
• Call patients to remind them of upcoming appointments and medications, providing necessary information and assistance.

Inventory Management:

• Track pharmaceutical inventory levels and place orders for additional stock as needed, ensuring adequate supplies for clinic operations.
• Maintain accurate records of inventory transactions and assist in inventory audits as required.

Client Engagement and Sales Support:

• Provide comprehensive education to clients regarding medication usage to optimize treatment outcomes.
• Assist the Clinic Manager in engaging with clients and promoting clinic packages and services.
• Provide information and assistance to clients regarding available packages and treatment options.
• Collaborate with the Clinic Manager to drive sales and meet clinic targets.

Preferred Skills and Qualifications:

• Previous experience in a similar role, preferably in a healthcare or clinic setting.
• Proficiency in computer systems and software, including MS Office and clinic management software.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Ability to work effectively in a fast-paced environment and handle pressure with professionalism.

Join our team at Arborvitae and contribute to providing exceptional service and care to our clients. If you are a motivated and organized individual with a passion for healthcare and customer service, we encourage you to apply for this role.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Provident Fund

Work Location: In person