Front Desk Receptionist

Job Description

About 1 Marmo: 1 Marmo Experience Centre is a 20,000 sq. ft. ultra-luxury showroom in South Mumbai, showcasing the world’s finest marbles, rare granites, and premium natural stones. Designed for leading architects, designers, and discerning homeowners, 1 Marmo blends elegance, scale, and service into one immersive design journey. Role Overview: We are seeking a polished and proactive Front Desk Executive to be the first point of contact for clients and visitors. This role is key to upholding the 1 Marmo standard of excellence and requires a combination of poise, hospitality, and organisational skill. You will help create a calm and curated experience from the moment a guest enters. Key Responsibilities: Welcome and assist walk-in clients, architects, designers, and scheduled visitors with warmth and professionalism. Manage guest registrations, schedule appointments, and maintain a visitor log. Handle incoming phone calls and emails; route inquiries to relevant teams efficiently. Coordinate with internal teams to ensure timely refreshments, tour readiness, and support during meetings. Maintain a tidy, design-forward reception area that reflects the brand’s luxury positioning. Manage basic administrative duties (courier, calendar, office supplies, etc.). Desired Profile: 1–3 years of front desk or guest relations experience, preferably in luxury retail, hospitality, or design-led environments. Excellent communication in English; a polite and composed demeanor is a must. Well-presented, with a refined sense of style suited to a high-end showroom. Comfortable using email, basic Excel, and appointment scheduling tools. Self-motivated, punctual, and able to stay composed in a calm, low-volume environment. Job Type: Full-time Pay: ₹22,000.00 - ₹30,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Application Question(s): Do you have luxury sector experience? Language: english very proficiently (Required) Work Location: In person Expected Start Date: 01/07/2025