Front Desk Receptionist

About 1 Marmo:

1 Marmo Experience Centre is a 20,000 sq. ft. ultra-luxury showroom in South Mumbai, showcasing the world’s finest marbles, rare granites, and premium natural stones. Designed for leading architects, designers, and discerning homeowners, 1 Marmo blends elegance, scale, and service into one immersive design journey.

Role Overview:

We are seeking a polished and proactive Front Desk Executive to be the first point of contact for clients and visitors. This role is key to upholding the 1 Marmo standard of excellence and requires a combination of poise, hospitality, and organisational skill. You will help create a calm and curated experience from the moment a guest enters.

Key Responsibilities:

• Welcome and assist walk-in clients, architects, designers, and scheduled visitors with warmth and professionalism.
• Manage guest registrations, schedule appointments, and maintain a visitor log.
• Handle incoming phone calls and emails; route inquiries to relevant teams efficiently.
• Coordinate with internal teams to ensure timely refreshments, tour readiness, and support during meetings.
• Maintain a tidy, design-forward reception area that reflects the brand’s luxury positioning.
• Manage basic administrative duties (courier, calendar, office supplies, etc.).

Desired Profile:

• 1–3 years of front desk or guest relations experience, preferably in luxury retail, hospitality, or design-led environments.
• Excellent communication in English; a polite and composed demeanor is a must.
• Well-presented, with a refined sense of style suited to a high-end showroom.
• Comfortable using email, basic Excel, and appointment scheduling tools.
• Self-motivated, punctual, and able to stay composed in a calm, low-volume environment.

Job Type: Full-time

Pay: ₹22,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• Do you have luxury sector experience?

Language:

• english very proficiently (Required)

Work Location: In person

Expected Start Date: 01/07/2025