Front Desk Executive

3 - 4 years

3 - 4 Lacs

Posted:Just now| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Keep front desk tidy and presentable with all necessary material (stationery, forms, brochures etc.)

Greet clients/visitors and make them feel valued.

Answer questions and address complaints.

Answer all incoming calls and redirect them or keep messages.

Receive letters, packages etc. and distribute them.

Prepare outgoing mail by drafting correspondence, securing parcels etc.

Provide excellent customer service.

Monitor office supplies and place orders when necessary

Keep updated records and files

Monitor office expenses and costs

Issue, check, and collect badges as necessary and maintain visitor logs.

Check availability of meeting rooms.

Assist colleagues with administrative tasks, when needed.

Preferred candidate profile

Relevant experience as front desk representative, agent or similar position

Strong communication and people skills

Proficient in English (oral and written)

Basic knowledge of MS Office (especially Excel and Word)

Good organizational and multi-tasking abilities

Customer service orientation

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