Job
Description
Front Desk Executive – Full-Time Location : Koramangala, Bangalore Timings : 12:00 PM – 8:00 PM Salary : ₹18,000 – ₹20,000 per month About PassionFruit Top-Notch Wellness PassionFruit Top-Notch Wellness is a leading wellness and mental health clinic focused on sexual health, relationship wellness, and holistic psychiatry. With a science-backed, compassionate approach, we offer specialized care through structured programs for individuals and couples. Our team integrates psychological insights, medical expertise, and lifestyle strategies to promote healing and self-awareness. We currently operate in Koramangala, Bangalore and have a growing presence in Pune , with plans to expand further. About the Founders Dr. Shivadev M is a Consultant Psychiatrist and Sexual Health Specialist known for his innovative and empathetic approach to psychosexual wellness. He leads the clinic’s flagship programs like Praxys , integrating neuroscience, mental health, and relationship dynamics into customized treatment journeys. Dr. Prashant Baspure , Consultant Urologist and Andrologist, brings extensive experience in men's health, infertility, and sexual medicine. His clinical precision and patient-centric philosophy enrich the multidisciplinary ethos at PassionFruit. Role Overview We are looking for a smart, organized, and proactive Front Desk Executive to be the first point of contact for our clients and to ensure seamless clinic operations. This is a customer-facing role that involves coordination, administration, and communication. Key Responsibilities Appointment Management : Booking, rescheduling, and confirming appointments via calls, WhatsApp, or in person Sending reminders and coordinating follow-up visits Client Engagement : Greeting clients warmly and addressing walk-in and telephonic queries Collecting structured feedback after sessions Billing & Transactions : Managing daily billing for consultations and medicines Maintaining accurate daily transaction records and cash reconciliation Dispensing & Inventory : Dispensing prescribed medications accurately Managing stock levels, performing regular inventory checks, and coordinating with vendors Coordination & Handover : Facilitating communication between doctors and other team members Ensuring clear and documented end-of-day handovers Calls & Queries : Answering client calls, addressing queries with empathy and clarity Following up for missed appointments, rebooking, and program continuation Book Keeping & Records : Maintaining client records and feedback logs Assisting with documentation and administrative tasks Ideal Candidate Profile Minimum 1–2 years of experience in front desk, clinic reception, or customer service roles Strong communication skills in English and local languages (Kannada/Hindi preferred) Proficiency in basic computer and billing software Friendly, patient, and empathetic with a professional demeanor Well-organized, punctual, and capable of multitasking Background in healthcare, wellness, or hospitality is an added advantage Why Join Us? Be part of a forward-thinking, science-driven wellness center Work closely with renowned specialists in psychiatry, sexology, and urology Experience a professional yet warm work culture Opportunities to grow with a brand expanding across cities To Apply : Send your CV and a short note on why this role suits you to [email protected] and copy [email protected] Learn more about us: www.askpassionfruit.com Job Type: Full-time Pay: ₹10,601.23 - ₹28,879.01 per month Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Language: English (Preferred) Hindi (Preferred) Work Location: In person Expected Start Date: 01/07/2025
