Front Desk Executive

Company Description

Jezreel Professional Career Academy is a skill development and career training institution dedicated to transforming potential into performance. Focused on bridging the gap between education and employability, the academy offers programs in areas such as career enhancement, corporate training, interview preparation, communication mastery, and personality development. These courses are designed by experienced trainers who integrate real-world knowledge and hands-on learning. Jezreel Professional Career Academy helps students, job seekers, and professionals create opportunities for success and growth in their careers by fostering confidence and practicality in a competitive job market.

Role Description

This is a full-time, on-site role based in Trivandrum for a Front Desk Executive. The responsibilities include managing receptionist duties, greeting and assisting clients, handling calls and inquiries with excellent phone etiquette, and providing exceptional customer service. The Front Desk Executive will also organize schedules, maintain records, and support the day-to-day operations of the academy.

Qualifications

• Strong interpersonal skills and the ability to interact professionally with clients and team members
• Competency in phone etiquette and handling calls effectively
• Experience with receptionist duties, including welcoming visitors and managing appointments
• Proficiency in customer service and delivering a high standard of client experience
• Effective communication skills, both verbal and written
• Organizational skills to manage schedules and maintain accurate records
• Basic computer skills, including email and scheduling software familiarity
• Candidates with prior experience in front desk roles or administrative support will have an advantage