Front Desk Executive

About the Role

We are seeking a professional, warm, and service-oriented Front Desk Executive to be the face of our medical co-working center. The ideal candidate will manage front-desk operations, ensure a smooth experience for doctors, healthcare professionals, patients, and visitors, and support day-to-day administrative tasks.

Key ResponsibilitiesFront Desk & Customer Service

• Greet and assist all visitors, doctors, and patients with a friendly and professional attitude
• Manage check-ins, waiting area flow, and appointment coordination (if applicable)
• Respond to inquiries via phone, email, and in-person professionally
• Maintain a clean, organized, and welcoming reception area

Administrative Support

• Handle daily operations such as room bookings, availability updates, and scheduling
• Maintain records, logs, registrations, and visitor databases
• Support onboarding of new medical practitioners using the workspace
• Prepare, manage, and organize paperwork, files, and documentation

Facility Coordination

• Liaise with housekeeping, security, and maintenance teams to ensure smooth functioning
• Monitor meeting rooms, consultation rooms, equipment, and common areas
• Report issues promptly and follow up to ensure timely resolution
• Ensure compliance with workspace policies, hygiene, and safety standards

Billing & Operations

• Support billing, invoicing, and payment tracking for room usage and services
• Maintain daily cash/transaction logs if required
• Coordinate with the operations manager for daily reporting and updates

Qualifications & Skills

• 1–3 years of experience (Freshers may apply) in front office, reception, customer service, or admin roles (experience in healthcare or co-working is a plus)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in MS Office; familiarity with booking or CRM software preferred
• Professional appearance and customer-focused approach

Key Attributes

• Warm, courteous, and patient-friendly
• Quick learner and proactive problem solver
• Ability to stay calm under pressure
• Strong sense of responsibility and work ethics

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person