Front desk executive (for freshers)

Language Preferred: Proficiency in English

Salary: Up to 15k - 25k.

The Front Desk Executive is the first point of contact for members and visitors at the gym. The role involves managing front desk operations, handling memberships, providing customer service, and supporting smooth daily gym operations.

Key Responsibilities

Greet members and walk-in clients in a friendly and professional manner

Handle membership inquiries, registrations, renewals, and cancellations

Explain gym services, packages, offers, and class schedules Answer phone calls, WhatsApp messages, and emails related to inquiries

Maintain member records, attendance, and billing details Coordinate with trainers regarding appointments and fitness sessions

Handle cash, card, and online payments; issue receipts Resolve member complaints or escalate issues to the Gym Manager

Ensure cleanliness and proper setup of the reception area Follow gym policies, safety guidelines, and customer service standards

Required Skills & Qualifications

High school diploma or graduate (preferred)

Experience in front desk, sales, or customer service (gym or fitness industry preferred)

Good communication and interpersonal skills

Basic computer knowledge and billing software familiarity Sales-oriented mindset with ability to convert walk-ins into members

Friendly, energetic, and well-groomed personality

Experience

0-2 years of experience (Freshers can apply)