Front desk executive

0 years

1 - 3 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Greet and welcome visitors, clients, and employees with a positive and helpful attitude
  • Answer, screen, and forward incoming phone calls promptly and professionally
  • Maintain the reception area to ensure it is tidy and presentable
  • Manage incoming and outgoing mail, couriers, and packages
  • Maintain visitor logs and issue visitor passes when required
  • Coordinate with internal departments for meeting room bookings and appointments
  • Provide basic and accurate information in person or via phone/email
  • Assist in scheduling appointments, meetings, and managing calendars
  • Support the administrative team with data entry, filing, and documentation
  • Monitor office supplies and place orders when necessary
  • Handle inquiries and complaints with professionalism and escalate when required

Required Skills and Qualifications:

  • Proven experience as a front desk representative, receptionist, or similar role
  • Proficient in MS Office (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Customer service orientation and professional appearance
  • Ability to handle sensitive information with discretion

Note : Complaint Management / Complaint Handling Should Be Must

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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