Front Desk Cum IELTS/PTE Admissions Counsellor ( Female )

To serve as the first point of contact for walk-in and online students, offering course guidance, handling inquiries, and converting prospects into IELTS/PTE admissions while managing the front desk operations efficiently.

Key Roles & Responsibilities:

1. Student Counselling & Admissions (IELTS / PTE Focus)

• Provide accurate information about IELTS/PTE courses, training modules, and batch schedules.
• Counsel walk-in and inbound call/web inquiries regarding course selection based on career goals and English proficiency.
• Follow up with potential leads (calls, WhatsApp, emails) and convert them into confirmed admissions.
• Maintain records of student interest, counselling sessions, and enrollment progress.
• Assist in administering language assessment tests for initial student profiling.

2. Front Desk & Administrative Operations

• Greet and attend to walk-in visitors and students professionally.
• Handle daily front-desk operations including calls, registrations, and inquiries.
• Maintain student registration forms, attendance logs, and admission records.
• Ensure the reception area is tidy, welcoming, and equipped with brochures/forms.

3. Communication & Coordination

• Coordinate between trainers, students, and management for scheduling demo classes, test dates, or counselling sessions.
• Communicate effectively with students regarding course structure, fees, policies, and certification.
• Assist in managing orientation and onboarding of new students.

Required Skills & Competencies

• Strong communication skills in English (verbal & written)
• Confident and persuasive approach with excellent presentation skills
• Basic understanding of IELTS/PTE structure and importance
• Well-versed in MS Office, WhatsApp Business, and Google Forms
• Ability to handle walk-ins and online inquiries simultaneously
• Professional appearance and attitude

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Work Location: In person

Application Deadline: 11/08/2025
Expected Start Date: 11/08/2025