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Front Desk Associate

Front Desk Associate

Moustache

0 - 3 years

0 Lacs

pali rajasthan

Posted:15 hours ago| Platform: Shine logo

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Skills Required

front desk hotel management tourism management front office english hospitality management

Work Mode

On-site

Job Type

Full Time

Job Description

As a Front Desk Assistant at Moustache Escapes, your role involves overseeing day-to-day operations at various locations including Udaipur, Ranthambore, Jaipur, Goa, Jawai, and Pali (Raj.). Your responsibilities will include: - Overseeing day-to-day operations such as check-in/checkouts, handling guest queries, maintaining guest records, and managing housekeeping. - Interacting with guests in person and through email correspondence. - Managing staff interactions with housekeeping staff and external vendors. - Ensuring quality control and maintenance standards are met. - Managing back-office systems and processes, including adhering to finance and accounting standards. - Staying updated about activities and events in the hostel and the city. - Ensuring guests have a great experience and translating their satisfaction into positive reviews. - Executing tasks diligently and inclusively. Qualifications required for this role: - Preferably 1 year of experience in the service industry. - Excellent communication skills. - Self-starter with a willingness to take risks. - Flexibility to work anytime, including weekends. - Strong management and team skills. - Education in Hospitality or Hotel Management is mandatory.,

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Front Desk Associate