Posted:4 days ago|
Platform:
Work from Office
Full Time
The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them.
Procuring existing clients through direct contact and word-of-mouth.
Negotiating with clients to secure the most attractive prices.
Conducting quality assurance on all produced documents including research articles, review articles, books, etc.
Keeping the clients updated about the latest services.
Managing a team of representatives offering customer support.
Understanding the customer's problem and troubleshooting it with an optimal and effective solution.
Education: Any graduate or masters
Experience: Fresher or Experience
Knowledge of Research thesis or journals
Excellent communication (written & verbal)
Interpersonal and problem-solving skills
Research and Development skills
Green Publication Services
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