Profile Summary The main goal of this role is to maintain and manage the strong relationship with clients, communicate regularly with client and update about ongoing services to ensure satisfaction and resolve issues promptly. Responsible for retention of the existing clients and to get more business from them. Key Roles and Responsibilities Procuring existing clients through direct contact and word-of-mouth. Negotiating with clients to secure the most attractive prices. Conducting quality assurance on all produced documents including research articles, review articles, books, etc. Keeping the clients updated about the latest services. Managing a team of representatives offering customer support. Understanding the customer's problem and troubleshooting it with an optimal and effective solution. Knowledge and Skills Required Education: Any graduate or masters Experience: Fresher or Experience Knowledge of Research thesis or journals Excellent communication (written & verbal) Interpersonal and problem-solving skills Research and Development skills

Profile Summary The main goal of this role is to alleviate the workload of the founder by taking on administrative tasks that would otherwise take up a great deal of their time which enables the founder to focus on the more important aspects of their job. Key Roles and Responsibilities Bridge between the founder and other departments, ensuring all the information flows smoothly and efficiently. Need to be good at communicating, being clear and to the point so that the management as all the info they need to make the right decisions. Looks after all the paperwork - drafting reports, creating presentations, and managing contracts. Make sure everything is correct, good-looking, and organized. Anticipate potential problems and create backup plans for any potential issues that might arise. Monitor the progress of their tasks and keep the founders and other key people in the loop on said progress. To go through the documentation and policies of different indexing databases like Scopus Web of Science etc. Assessing the priority of different appointments and scheduling, reallocating them as required and make reports accordingly. Manage the founder's correspondence and communication, like emails and phone calls. Knowledge and Skills Required Education: Masters or any related field Experience: 2 -4Years Knowledge of research publication industry. Excellent communication (written & verbal) Interpersonal and problem-solving skills Research and Development skills Attitude and Others Perks Adaptive to challenging environment Proactive, results-oriented and organized Willingness to collaborate and coordinate with different departments and team members Young and vibrant team Fast paced and growth minded culture Networking opportunity Professional growth and recognition