Freight Tiger - City Head - P&L

Job Description: City Manager.
Company: Freight Tiger.
Location: Chennai.

About Freight Tiger

Freight Tiger is building Indias largest logistics marketplace, leveraging cutting-edge technology to transform the way demand and supply connect in the trucking industry. We empower logistics service providers (LSPs) and fleet owners through a seamless digital platform that drives efficiency, engagement, and value creation across the board.

About The Role

We are looking for a highly motivated and entrepreneurial City Manager to own the P&L and lead city-level operations across demand generation, supply acquisition, fulfillment, and collections. You will lead a high-performing team and be responsible for building and scaling Freight Tigers presence in your assigned geography. This is a business-critical role that requires strategic thinking, hands-on execution, team leadership, and strong relationship-building with stakeholders on both the demand and supply sides.

Key Responsibilities

Demand Generation

- Drive adoption of the Freight Tiger platform among transporters and logistics service providers (LSPs) in your city.

- Build and maintain strong relationships with top LSPs to drive repeat orders and consistent engagement.

- Lead the demand team to ensure a steady and growing inflow of high-quality trip orders.

Supply Acquisition & Engagement

- Identify, onboard, and engage fleet owners and truck operators.

- Ensure supply readiness to meet demand requirements at all times.

- Develop programs to retain and grow supply-side partnerships.

Fulfillment Oversight

- Ensure seamless matching between transport demand and fleet supply.

- Drive fulfillment efficiency through effective coordination of teams and use of platform tools.

- Solve for operational bottlenecks and improve key fulfillment metrics.

Collections Management

- Oversee collections from LSPs and transporters post-trip completion.

- Ensure timely and accurate reconciliation of payments.

- Work closely with the collections team to resolve disputes and improve recovery.

Key Metrics / KRAs

- P&L ownership of the city margin and revenue performance.

- Number of completed trips and repeat orders.

- Active supply and fleet utilization.

- Collection efficiency and DSO (days sales outstanding).

- Demand-to-supply fulfillment ratio.

- Team performance and coordination across functions.

Qualifications & Experience

- 56 years of experience in operations, category management, or city P&L roles in logistics, digital freight brokerages or marketplaces.

- Proven track record of managing cross-functional teams and hitting business targets.

- Strong planning, execution, and analytical skills.

- Hands-on operator with a bias for action and strong problem-solving ability.

- Excellent relationship management and stakeholder handling skills.

- Comfortable with data-driven decision-making and KPI management.