Freight broker

3 years

2 - 7 Lacs

Posted:18 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a detail-oriented and proactive Freight Broker to act as the liaison between shippers and carriers . The Freight Broker will arrange and manage the transport of goods — negotiating rates, coordinating shipments, tracking freight, and ensuring timely, compliant, and cost-effective delivery.

Key Responsibilities

  • Identify and onboard suitable carriers to meet customer shipment requirements.
  • Source new shipper clients — solicit business, generate leads, and grow the customer base.
  • Negotiate freight rates and service agreements with carriers (and possibly with shippers) to ensure competitive yet profitable pricing.
  • Coordinate and schedule shipments: book loads, set up pickups/deliveries, monitor freight movement, and track shipments until delivery.
  • Handle all documentation and compliance: prepare bills of lading (BOL), shipping documents, customs paperwork (for international shipments if applicable), insurance papers, and ensure adherence to regulatory/transportation standards.
  • Maintain effective communication with shippers, carriers and internal stakeholders; provide shipment updates, manage expectations, and resolve issues arising during transit (e.g. delays, damages, route changes).

Qualifications & Skills

  • Bachelor’s degree
  • Prior experience in freight brokerage— preferably 6Months–3 years .
  • Strong negotiation skills — able to strike a balance between competitive service rates for clients and profitable rates for carriers.
  • Excellent communication and interpersonal skills — to liaise with shippers, carriers, and internal teams effectively.
  • Good organizational skills, ability to multi-task, handle multiple shipments concurrently, and manage documentation accurately under tight deadlines.
  • Problem-solving skills — to handle delays, route changes, unexpected issues, and client concerns proactively.

Ideal Candidate Attributes

  • Customer-oriented attitude with strong follow-up and service-oriented mindset.
  • High energy, ability to work in a fast-paced logistics environment, manage pressure and shifting priorities.
  • Proactive, self-motivated, with sales-oriented or business-development mentality .

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹62,511.41 per month

Work Location: In person

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