Fraud Prevention Manager

As a Lead in Fraud Dispute Management at our Financial Crime Prevention department, your role will involve: - Managing the daily correspondence with partner banks for Fraud reporting, queries, and sharing of MIS in various cadences - Training and mentoring the team in fraud dispute handling, investigations, and establishing liability - Driving projects with internal teams to implement automations, controls, and process improvements in Financial Crime Prevention - Leading customer awareness communications initiatives - Addressing queries from external sources such as LEA, Banking/RBI Ombudsman, etc. - Facilitating Fraud insurance claims Qualifications required for this role include: - 10-15 years of experience in Fraud Risk Management - CFE certification is a bonus - Previous experience in a similar role at a FinTech company is advantageous - Good communication skills are desirable - Knowledge of SQL/Python will be an advantage If you have the relevant experience and skills for this role, we look forward to having you join our team in Aundh, Pune.,