Fraud Ops Sr Manager

As the Fraud Ops Sr Manager at Citigroup, your role involves managing a team to implement fraud management policies and procedures to minimize the impact of fraud. Your primary responsibility will be to ensure that analysts make appropriate decisions using a risk/reward balance methodology. **Key Responsibilities:** - Manage one or more teams and a component of the fraud loss portfolio - Monitor execution of operational objectives, authorization detection strategies, and goals for the fraud area to help mitigate fraud losses - Provide evaluative judgment in complicated and unique situations based on information analysis - Direct area supported, oversee the delivery of end results and budget management, and conduct resource planning activities - Ensure essential procedures are followed, contribute to defining standards, and participate in change management initiatives - Appropriately assess the risk in business decisions, demonstrating consideration for the firm's reputation and compliance with applicable laws and regulations **Qualifications:** - 6-10 years of experience in a related role - Basic knowledge of the industry required - Proven success in a similar position - Demonstrated ability to persuade and influence others - Clear and concise written and verbal communication skills - Ability to remain unbiased in a diverse working environment **Education:** - Bachelors degree/University degree or equivalent experience - Masters degree preferred If you are a person with a disability and need a reasonable accommodation to use Citigroup's search tools and apply for a career opportunity, please review Accessibility at Citi.,