Franchise Manager – Courier/Logistics

We are seeking an experienced Franchise Manager to lead the expansion of our courier/logistics network through successful franchise appointments and ongoing partner management.

Must have hands-on experience in identifying potential franchisees, onboarding them, and ensuring operational compliance and performance.

Key Responsibilities:

• Identify and appoint new courier/logistics franchise partners across assigned regions.
• Conduct market research to identify high-potential areas for franchise expansion.
• Manage the complete franchise onboarding process including documentation, training, and setup.
• Maintain strong relationships with franchise partners to ensure alignment with brand standards and operational policies.
• Monitor franchise performance through regular reviews and performance metrics (delivery TAT, customer feedback, volumes, etc.).
• Resolve franchise-related issues and support them with operational challenges.
• Coordinate with internal teams (operations, sales, etc.) to support franchise needs.
• Ensure adherence to contractual terms, SOPs, and service-level agreements (SLAs).
• Prepare regular reports on franchise performance, expansion progress, and market feedback.

Skills

• 3–5 years of experience in franchise development, preferably in the courier, logistics, or transportation sector.
• Strong understanding of franchise models and territory development.
• Proven experience in negotiating and closing franchise deals.
• Excellent communication, interpersonal, and negotiation skills.
• Willingness to travel extensively for franchise development.
• Self-motivated, target-driven, and able to work independently.

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person