Franchise Manager – Courier/Logistics

3 - 5 years

4 - 6 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking an experienced Franchise Manager to lead the expansion of our courier/logistics network through successful franchise appointments and ongoing partner management.

Must have hands-on experience in identifying potential franchisees, onboarding them, and ensuring operational compliance and performance.

Key Responsibilities:

  • Identify and appoint new courier/logistics franchise partners across assigned regions.
  • Conduct market research to identify high-potential areas for franchise expansion.
  • Manage the complete franchise onboarding process including documentation, training, and setup.
  • Maintain strong relationships with franchise partners to ensure alignment with brand standards and operational policies.
  • Monitor franchise performance through regular reviews and performance metrics (delivery TAT, customer feedback, volumes, etc.).
  • Resolve franchise-related issues and support them with operational challenges.
  • Coordinate with internal teams (operations, sales, etc.) to support franchise needs.
  • Ensure adherence to contractual terms, SOPs, and service-level agreements (SLAs).
  • Prepare regular reports on franchise performance, expansion progress, and market feedback.

Skills

  • 3–5 years of experience in franchise development, preferably in the courier, logistics, or transportation sector.
  • Strong understanding of franchise models and territory development.
  • Proven experience in negotiating and closing franchise deals.
  • Excellent communication, interpersonal, and negotiation skills.
  • Willingness to travel extensively for franchise development.
  • Self-motivated, target-driven, and able to work independently.

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

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