Forward Deployed Engineer (AI Agents)

About the Role

Forward Deployed Engineer (FDE)

You will work in high-velocity AI-native teams and will be expected to move fast, solve complex problems, and deliver exceptional customer outcomes.

This role blends engineering, product thinking, and customer-facing collaboration. You will work directly with clients to understand their workflows, architect intelligent agents, integrate systems, and ensure successful deployment at scale.

What You’ll Be Doing

1. Partner With Sales & Clients

• Engage with enterprise customers alongside Sales teams.
• Gather requirements, rapidly prototype demos, and present technical solution designs.

2. Become an AI Agent Specialist

• Develop deep expertise in designing and deploying Voice AI solutions.
• Master LLM prompt engineering patterns, optimization techniques, and best practices.

3. Own End-to-End AI Agent Lifecycle

• Collaborate with customers to define outcomes.
• Configure and architect AI agent workflows.
• Design prompts, test behavior, deploy agents, integrate data pipelines, and set up monitoring loops.
• Continuously iterate to maximize performance, accuracy, and reliability.

4. Build Full-Stack Integrations

• Create Python or JavaScript integrations with CRMs, ERPs, scheduling systems, and other enterprise tools.
• Work across the stack to ensure smooth, scalable deployments.

5. Onsite Deployment & Collaboration

• Travel to customer offices when required to accelerate delivery and ensure seamless go-lives.

6. Bridge Product, Engineering & Customer Success

• Act as the technical connector between customer needs and platform capabilities.
• Translate field learnings into structured inputs for Product, Engineering, and GTM teams.

7. Create Tools, Templates & Training

• Build reusable components, runbooks, and code templates.
• Train internal customer-facing teams to ensure self-sufficiency post deployment.

Requirements

• AI-native mindset

  with a strong understanding of modern AI workflows.
• Strong demand-side thinking (JTBD) and product intuition — not just implementation-focused.
• Bachelor’s degree in engineering or related discipline.

• 2–4 years of experience

  in software development and AI applications.
• Proficiency in at least one programming language (Python, JavaScript preferred).
• Solid understanding of

  prompt engineering and AI agent design patterns

  .
• Excellent communication & presentation skills; able to explain technical concepts to technical and non-technical audiences.
• Comfortable working

  full-stack

  and operating independently in high-paced environments.
• T-shaped skill set with the ability to collaborate across Sales, CS, Operations, Product, and Engineering teams.
• Experience with AI Agents, RAG systems, Python, and data security concepts is a plus.

Logistics

• Compensation:

  ₹20–30 LPA

• Joining:

  ASAP

• Location:

  Noida

Why You Should Consider This Role Seriously

• A culture that prioritizes

  people over product and profits

  , always.
• A team of experienced entrepreneurs backed by top global investors.
• Strong ownership, freedom, and responsibility.
• Entrepreneurial, high-growth environment with exponential learning opportunities.
• Comprehensive physical and mental wellness support.